Housekeeping is 1.5 months 2-3 hrs in a day certification course in which theoretical and practical knowledge of an individual is possessed regarding the cleanliness, comfort, and aesthetic upkeep of organizations where an individual works, mostly hotels, and restaurants. After the completion of this course, students will be able to choose the right method, tools, and equipment to maintain a hygienic environment within a given area. Students will also be able to maintain good relations with the guest, management, and colleagues.
Theory
- Introduction of hotel
- Introduction of housekeeping department
- Housekeeping personals
- Hotel rooms and guest
- Linen meaning & its types
- Cleaning procedures and its purpose
- Standard procedures
- Areas surface to be clean
- Housekeeping desk control
- Room maid’s cart
- Flower arrangement
- Safety and security principles
- Fire hazards
- Housekeeping terminology
Practical
- Set up Maid’s cart
- Making bed
- Cleaning bedroom
- Cleaning bathroom
- Cleaning surface areas
- Cleaning public areas
- Evening turn down service
- Areas surface to be clean
- Carpet hovering/ cleaning
- Cleaning an occupied room